Privacy Policy

Our site ( is hosted by us, UniRent. On our site, tenants and prospective tenants in the United Kingdom can write reviews of landlords and properties, read reviews by others, view information submitted by landlords and agencies and contact landlords and agencies through our site.

We are a limited company registered in England and Wales under company number 11927271, whose registered office is at 19 Bennett Street, Bath, BA1 2QL.

This Policy describes how UniRent collects, processes, uses and shares the personal information you provide.

What Information We Collect and How We Collect It

Personal Data: When you leave a review, you are asked to submit personal details in the form of a name, email, year of tenancy and current year of study. If you believe that someone has submitted details depicting you or your likeness without your authorisation, you can request its removal by emailing us at

Reviews: When you make a review of a landlord, agency, property, or area we collect the information you state in the review, including what/who you are reviewing, details of your experience, and how you evaluate the reviewed agency, landlord, property, or area.

Usage Data: We collect personally identifiable information in relation to your use of features (for example, how frequently you use it and the dates you used it on), as well as the data you submit in using the features. Apart from in reviews in relation to landlords and letting agents, if you wish to upload pictures or information about other individuals, this should be done with the individual’s consent.

Log Information: When visiting our site, the IP address and the browser settings of your device are registered. These are recorded to enable us to address any misuse or unlawful actions in connection with the visit on or use of our site. Further, the IP address is used to determine from which city/town you are accessing our site.

Other Users’ Data: Personal data about you may also be comprised in material other users submit or upload to our site in order to post reviews or engage with features such as our storage, notice generator and tenancy management functions, and (for letting agencies and landlords) take control of their landlord or agency listing. Note that uploading information about other individuals may impinge upon their privacy and data protection rights.


We use the cookies from Google Analytics and Facebook Pixel. This allows us to track usage of our site. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

How we Use the Information we Collect

Additionally, we may use the information for the following purposes:

To display to other user’s reviews, messages and other submissions made by a user; To send you service messages, updates and newsletters about our site; Administration; Research, statistical analysis and behavioural analysis; Customer profiling and analysing user’s preferences in using our site; Marketing, if you have agreed to it; Billing and order fulfilment (for landlords and agency staff); Customising this website and its content to user’s particular preferences; Notifying users of any changes to this website or to our services that may affect them; Investigating any complaints that another person has been defamed, or another person’s rights have been infringed, by any submission you make to the site; and improving our services.

Marketing and opting out

If users have given permission, we may contact them by email about products, services, promotions, or special offers that may be of interest to them, either from us or from one of our partners in the housing rental industry. If users prefer not to receive any direct marketing communications from us, they can opt out at any time. See further ‘Your rights’, below.

Disclosure of user’s personal data

We may disclose your personal data to: Other companies within our group of companies; Our agents and service providers; Law enforcement agencies in connection with any investigation to help prevent unlawful activity; Our business partners in accordance with the ‘Marketing and opting out’ section above; and on request by a court, law enforcement body or governmental or regulatory organisation.

Any person shall have the right to require us to correct any inaccuracies in any personal data held about them on the site, free of charge. If a user wishes to exercise this right, they should contact

Users also have the right to ask us to stop processing their personal data for direct marketing purposes. If a user wishes to exercise this right, a user should put their request in writing (an email sent to; and we will unsubscribe.

If you wish to contact us with any questions on our privacy policy, please send an email to or you can write to us at our registered office listed above.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.