Tenant 1

My experience living in this flat was okay. It is modern, clean and all of the rooms are relatively nice, especially for a student flat. The location is great and the area is very pretty. The main issue with this flat is that it has very big, single-glazed windows with only blinds covering them, meaning that it was very cold - which was made worse by the flat receiving very little sunlight. Moreover, the building is completely student flats and it could be quite loud some nights. A smaller problem we had with the living space is that the kitchen is only big enough for one or, at most, two people to use at a time, which wasn't ideal. In terms of the estate agents, we were assigned a member of staff to contact and she was a good communicator. Most of our bigger maintenance issues were resolved within the week they were reported, often quicker. However, the response times were not great and often left us frustrated. Smaller maintenance issues could take a little while to get resolved. Although I considered renting another flat in this building with a smaller group (which we hoped would receive more sunlight since it was on a higher floor), increases in rent meant that we were ultimately priced out of renting in 11 Eaton Crescent again.